Return clause
Our products are guaranteed for 30 days after purchase, and can be returned within 30 days. Please refer to the following instructions for specific conditions:
Products that can be returned:
1. Our mistake resulted in the damage of the product during the transportation.
2. The product is defective. Upon arrival, the product is found to be unusable or unusable.
Lightly used products, but not satisfied with the product, this lightly used product refers to the product has been taken out of the packing box and used in accordance with the instructions for a short time, if you are not satisfied with the product, we can also support the return.
Non-returnable products:
1. We can’t refund more than our 30-day warranty
2. The function or appearance of the product shall not be damaged. We are sorry that we cannot return the product if it is damaged.
Whether a return fee will be charged for products that can be returned:
For one or more returned products that can be refunded, we need to charge 5% of the purchase cost of the product plus 2% of the labor cost of the product.
Refund terms:
How to Refund:
You can contact us through our mailbox, our mailbox is service@bninoshops.com
Please note that the email sent to you is attached with a clear picture of the product, and what help you need can be described in the email. What requirements do you have? We will try our best to serve you.
When you have satisfied our return conditions and returned the goods, when we have received and inspected your return and the goods are in good condition, we will send you an email informing you that we have received the return.
We will also notify you to approve or reject the refund.
Upon approval, your refund will be processed and your credit card or original payment will be returned in accordance with the original payment method. Please note that we will deduct 5% of the purchase cost of the product + 2% of the labor cost of the product.
If you have not received your refund, please check your bank account again and then contact your bank.
If you have completed all steps but have not received your refund, please contact us at Email:service@bninoshops.com